Thieves hack Ticketmaster accounts, steal concert tickets Thieves hack Ticketmaster accounts, steal concert tickets 00:43 Taylor Swift Eras Tour concerts tickets don’t come easy, or cheap. For fans of the superstar who manage to snag tickets, the thought of losing them never crosses their mind. But that’s exactly what’s happening to Swifties nationwide as hackers target Ticketmaster accounts, stealing customers’ tickets for resale on other sites. “It was like that gut punch,” Morgen Bernius, a Maryland mom, told CBS News national consumer correspondent Usher Qurashi in describing the moment she discovered the Taylor Swift tickets she purchased for her daughter had suddenly disappeared from her Ticketmaster account. “The tickets are gone — gone,” said Bernius, adding that she could cry just thinking about it. “It was devastating,” she added. Ticketmaster won’t say how many people have had their tickets stolen, reported Qurashi, but accounts of ticket theft similar to Bernius’ have rippled throughout social media over the past month. “I woke up and my tickets had been ‘successfully’ transferred,” said another theft victim, using air quotes. Maryland woman says Taylor Swift tickets stolen from Ticketmaster